Training professionally since 1999 Windows and Office Applications from high school to Fortune 500 executives. Coordinate with IT teams in preparation and feedback.

Experience/Projects - as an Independent Corporate Contract Trainer:

2009-2024 – Global Knowledge/Skillsoft
• CompTIA Network+, Security+ and A+ certification level training.

2018 New Horizons – onsite and online training.
• CompTIA Security+ certification training for a Fortune 500 client.

Nov-Jun 2011 – Quinn Contracting
• Windows 7 and Office 2010 Rollout training in Word, Excel, PowerPoint, Outlook.

Mar-Jan 2011 – Global Knowledge – Federal security clearance issued.
• CompTIA A+ and Network+ certification boot camp training across Canada.

Dec-Oct 2010 - Canadian Pacific via Tricon Technical Services.
• Windows 7 and Office 2010 training for Executive staff in Word, Excel, PowerPoint, Outlook.

May-Apr 2010 – Chevron Canada via Global Knowledge (renewed contract.)
• Vista and Office 2007 rollout training – Word, Excel, PowerPoint, Outlook.

Mar 2010 – Grande Cache Coal via New Era Technology
• Office 2003 Training for coal mine staff doing upgrades.

May-Mar 2010 – Red Deer College (RDC), Red Deer, Alberta
• Developed a one day SharePoint End User training session for staff spread over two weeks.

Jul-Mar 2009 - Chevron (Calgary & St. John’s) via Global Knowledge Inc.
• Provided Vista and Office 2007 rollout training for the large corporation.

Nov-Oct 2008 – Teck Coal (Elk Valley Coal)
• Provided Vista and Office 2007 rollout training for the large corporation

Jul 2007- Aug 2008 – Training Centre Operations Manager – ctc TrainCanada
• Oversee a 10 room training facility – from manuals to instructors to classrooms functions.

2001-2006 – Freelance/Independent Trainer – Digital Smiles Inc.
• Taught at various locations like Red Deer College, Grande Prairie College, SAIT.

Feb 1999- Aug 2000 – Senior Trainer and Administrator - Netcor Training Centre
• Managed a small 2 room training centre in downtown Calgary.


Education:

Fall 2021: Upgraded to CompTIA Network+ N10-008 certification
Fall 2020: Upgraded to CompTIA Security+ SY0-701 certification.
Spring 2019: Upgraded to CompTIA A+ Core 1 and Core 2 (220-1001, 220-1002)
Spring 2018: Upgraded to CompTIA Network+ N10-007 certification.
Spring 2018: Upgraded to CompTIA Security+ SY0-501 certification.
Summer 2016: Upgraded to CompTIA A+ 900/901 & Network+ N10-006 certifications.
Spring 2014: Microsoft Server 2008
Spring 2014: CompTIA Security+ SY0-501
Summer 2011: Microsoft SharePoint 2010
Fall 2010: Microsoft Office 2010 and Microsoft Windows 7
Fall 2009: Microsoft Windows 7
Spring 2010: Microsoft SharePoint 2010
Fall 2009: CompTIA CTT+ (Certified Technical Trainer) certification attained.
Fall 2008: Microsoft SharePoint 2007
2006: CompTIA Security+ SY0-201
2006: Microsoft Windows Vista, and Microsoft Office 2007
2004-2006: Microsoft Server 2003, Apple OSX (Tiger), Linux Novell Suse
2003: Cisco CCNA Administrator Course
2000-2001: E-Commerce Wireless Programming Course
2000: Microsoft Server 2000
1999 Graduate - Microsoft Certified Trainer Certification
1999 Graduate - Microsoft Certified Systems Engineer
1999 Graduate - A+ Hardware 220-201
1995 Graduate – SAIT Business Management and Marketing

Feedback:

"Tom McLaughlin was a really knowledgeable instructor who gave the class the ability and full use of our skills, while pushing the limits of what each of us could do."
- Computer Technician Student, Bow Valley College
Previous Notable Experience:
- Journeyman Automotive Partsman – Grand Centre, AB.
- Assistance Base Warrant Officer – RCAF/CFB Cold Lake, AB.
- Platoon Senior (120 members) – Air Force Basic Training – Cornwallis, NS.
- Squad Leader (15 members) – Artillery Militia – Montreal, PQ.

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