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The Bradford Exchange
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Customer Support
- Contact Us by E-mail
Customer Support: Contact Us
Quick Links
Order by Phone*
Call 1-877-595-9507
To contact Customer Service for any other reason, please use the Contact Us form above. It is the fastest and most convenient way to reach us!
Hours of Operation:
Monday - Friday (excluding major holidays)
7:00 AM - 6:00 PM CT
You may also write to us at:
2080 Piper Lane
London, ON N5V 3N6
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1-877-595-9507
*Note: Operators at this number do not have access to client account information, so please use this number for orders only.
Accessibility
Accessibility at The Bradford Exchange
Here at The Bradford Exchange, it is our goal to offer a great customer experience. In defining a great customer experience for our customers with disabilities, we are committed to removing barriers and providing alternative ways to access our Customer Service Center. Click Here to read our accessibility statement.
Telecommunications Relay Services (TRS)
We accept calls made via Telecommunications Relay Service (TRS). This type of service allows for two-way communications for those with hearing or speech disabilities. This service is free and available 24 hours a day by dialing #711.
We also provide additional assistance for our customers with visual impairment or other disabilities. If you are visually impaired, or if you have a different type of disability and you need assistance in accessing our website, please contact us by calling 1-877-595-9487 and asking for accessibility assistance.