Warning: if you are not a certified geek, please return to the home page. Eicat is not responsible for brain overload should you choose to continue.

When they ask..., they really mean ...

Your company’s connection goes down. There’s screaming, panic, mayhem.
All you can do is smile and nod. When they calm down enough they ask: “When will we be back up?”
And of course, if you knew the answer to that one, you probably wouldn’t be down in the first place.
“WHYYYY???!!” (with whining) usually follows from your barely composed client.
You could always explain it to them:
“Well, the DSLAM LC at the CO reloaded a new ATM config and now it won’t authenticate with any neighbours in its Area 1. We’re going to try to reseat it against the backplane or change out the LC. Then if that doesn’t work....”
But you know they stop listening at: “DSLAM“.

“Why can’t you just get us online???!!!!”

We’re all about making you look good.

Now imagine you had 2 completely different connections which were redundant to each other. For example, if you already have ADSL, we’d arrange for SDSL, cable, wireless, or even 3G, WiMax or satellite to back it up. We'd ask questions similar to:

  • Do these connections rely on the same building access?
  • Do they rely on the same internal hardware for routing or termination at any point?
  • Do the actual wires or antennae take different routes or share a pole?
  • Are they both delivered by or rely on the same company’s stability?
  • What sort of historic uptime, and quality, do the connections have?
  • Do they both rely on the same power supply?
  • Do they both share the same building at their originating point?
  • Are they both susceptible to the same technical exploits?

Then we’d custom design a special firewall/router that actually replaced most of the routing and core networking equipment on your office network. We’d also deliver a static IP address or a block of addresses (IPv4 AND IPv6) that would never go away, even if the underlying connections were both dynamic and failed regularly. We’d use specific routing protocols and add our years of kludging to finally deliver the protection you need. And if that weren’t enough, we could bond several connections and take advantage of all the potential bandwidth you’ve got. That’s EiCat. That’s guaranteed reliability.

How you lookin’ now?

And that’s just the tip of the tech iceberg.

We also provide monitoring including:

  • status of the available connections
  • latency of the available connections
  • failure stats of the available connections (SLA)
  • traffic volume and rate usage

And we can do your:

  • VPNs
  • Port Forwarding and Blocking
  • Packet prioritization
  • QoS
  • DOS Defences
  • Out of band communications
  • BGP
  • VLANs
  • Hosting
  • Backups
  • Filtering

Speak to our Geeks

If you’re interested in more information or tech specs, email us or give us a call at 416.548.8400 to talk to one of our geeks. Be sure to check out our sister site FailSafe.ca. Because let’s face it; the non-geeks always wait until it’s too late.