Press Release

Victoria, BC — Over the last several months, AcroVoice and it's carriers have been working hard to increase the areas where AcroVoice subscribers can leverage local number portability to keep their current phone number even when switching to AcroVoice. As of this release, AcroVoice is able to transfer telephone numbers for over 450 local calling areas in Canada.

Previously for Vancouver Island subscribers, AcroVoice was only able to transfer, or as the industry calls it, port, telephone numbers issued to Victoria residents. With these changes, new subscribers from many new areas such as Bowen Island, Cobble Hill, Salt Spring Island, Jordan River, Port Hardy, Port Renfrew, Saanich, Sooke, and even Winter Harbour can now take advantage of everything AcroVoice has to offer without changing their phone number.

It doesn't stop there, however. AcroVoice expects to be able to add several areas around Nanaimo in the coming months.

To find out if your number is portable to AcroVoice, take advantage of the online portability checker at http://www.acrovoice.ca/content/check_service.

Victoria, BC — AcroVoice keeps getting better. In many areas AcroVoice has upgraded it's infrastructure to support the delivery of Caller ID Name. Subscribers have long enjoyed receiving the name of callers when their phone rings, but now a subcriber's name can be delivered on outbound calls too.

Typically when VoIP subscribers with most providers place an outgoing call their name is not displayed to the party they are calling. AcroVoice is leading the way by now providing this service in several cities across Canada. AcroVoice is also proud to offer the ability to be listed in the phone book and 4-1-1 directory assistance service at no extra monthly charge.

For more information about these changes or other features that AcroVoice offers, please Contact Us today!

Victoria, BC — AcroVoice is excited to announce improvements made earlier this week to the way our subscribers' 911 calls are handled. Previously, 911 dialing only allowed subscribers to connect to a registered non-emergency police line. With the help of a National 911 Dispatching centre, this has been improved to support real 9-1-1 service!

When a 911 is dialed from a subscriber's line, it is routed to our National 911 Dispatching centre where the subscriber's last known address is verified. If this is correct the operator will immediately connect the call to the subscriber's local dispatching centre, and announce his or her address to the answering operator. If the address is not correct, the operator will search the database to locate the most appropriate local dispatching centre to help the caller, and will remain on the line to ensure the transfer went to the right agency.

This new feature meets or exceeds the CRTC requirements for VoIP 911 access. AcroVoice is a trade name of Digital Conceptions Canada which has been in business since 1999.

Please see our website at http://www.acrovoice.ca.

Victoria, BC — Digital Conceptions Canada, the business behind AcroVoice Voice Over IP Telephone service, is proud to announce the availability of our expanded service area. Through an agreement with other providers, we are now able to offer service in many additional cities around British Columbia, Alberta, Ontario, Manitoba, and Nova Scotia.

Some of these new cities include Nanaimo, Kamloops, Kelowna, Prince George, Grand Prarie, Fort McMurray, Lethbridge, Red Deer, and many others across the country.