OBJECTIVE:

A challenging position with a modern and progressive company that constantly utilizes and improves my Information Technology knowledge.

HIGHLIGHTS:

• 15 years of IT industry experience, including 9 years of Mumps development and support for the Profile banking system
• Regarded as a team player, patient, and with solid technical support skills
• Web Design Certificate (June ’03) for website development
• Bachelor of Science degree from the University of Victoria, Canada

SOFTWARE:

Mumps, Profile banking system, DCL, VAX/VMS, UNIX, SQL, Dreamweaver MX, Fireworks MX, Flash MX, CSS, DHTML, JavaScript, JetForm Design, Word, Excel

PROFESSIONAL EXPERIENCE:

ING DIRECT– Wilmington, DE, USA

Profile Systems Analyst

January 2005 to April 2008

• The lead Profile application developer on the Electric Orange account development project. The product features online bill payment processing, electronic check requests, ATM and debit card processing, internal and external funds transfers via email authorizations, tiered interest rates, automatic overdraft transfers and online credit scoring via Equifax. The product currently has about $8 billion in assets and is growing by approximately $700 million per month.
• Involved in all project life cycle phases - Requirements Gathering, Project Design, Project Estimation, Software Development, Unit Testing, Peer Review, Documentation, Training, QA Support, Implementation Support, 3rd Tier Production Support, Capacity Planning, Project Leadership, Performance Tuning.
• Develop Profile, Mumps and DataQWIK code that's accurate, efficient, easy to read, documented and smart.
• ING DIRECT is the largest internet bank and the fourth largest thrift bank the United States with over 5 million customers and US$70 billion in assets. I’m a member of the 8-person Profile 6.2 development team.

SCOTIABANK- Toronto, ON, Canada

Application Programmer– Profile v6.4 Conversion

February 2004 to January 2005

• The goal of the project was to implement Sanchez’s Profile 6.4 banking system to service Scotiabank’s 700,000 Canadian mortgages. Profile operated on a UNIX/AIX platform at this client.
• Responsibilities involved developing a variety of advanced DataQWIK reports, developing Profile account to G/L verification and correction tools, and being a mentor the skill development of Scotiabank’s three onsite Profile programmers.

RURAL INFORMATICA / CCA EUROPE CONSULTING – Lisbon, Portugal

Implementation Programmer – Profile v4.4 to 6.2 Upgrade

June 2001 to February 2002

• Investigated and resolved (debugged) a wide variety of Profile/IBS upgrade/programming issues.
• Retrofitted approximately 30 Profile/IBS pre-releases into customized Mumps code.
• Developed training courses for Mumps Transaction Processing and Profile/IBS Dayend.
• Worked to develop a utility to allow for the transfer of a user-defined subset of accounts or CIFs, and all their associated elements (history, CIFs, etc., and all their recursively linked elements) to a destination application directory or file.

ILCUTECH – Dublin, Ireland

Senior ISIS Implementation Specialist – Profile for Windows 6.2 Implementation

April 2000 to October 2000

• Managed application directories of Profile for Windows and Profile/IBS as well as the movement of Profile and Mumps software between directories on a VMS platform.
• Investigated Profile/IBS, DataQWIK and Mumps coding issues.
• Installed Profile/IBS releases, Oracle table updates and Profile for Windows PowerBuilder builds.
• Generally the sole on-site technical resource for the implementation team.

CITBANK HUNGARY / GERLIN CONSULTING - Budapest, Hungary

Technical Support Specialist – Profile for Windows 6.1 Implementation

February 1999 to October 1999

• Supported Mumps database administration, as well as Profile/IBS code migration and release management.
• Provided on-site technical support for an implementation of Profile for Windows and Profile/IBS on a UNIX platform.
• Generally the sole on-site technical resource for trouble-shooting software issues, including Profile/IBS, Mumps and UNIX.

ING HUNGARY / GERLIN CONSULTING - Budapest, Hungary

Implementation Programmer – Profile Implementation

November 1998 to December 1998

• Investigated and resolved Profile/IBS banking system application and programming issues

PACIFIC COAST SAVINGS CREDIT UNION

August 1989 to October 1998

Business Programmer

April 1995 to October 1998

• Three years mumps programming experience with Profile, DataQWIK and JetForm on a VAX/VMS platform.
• Actively participated in all stages of software development – from analysis through to post-implementation support.
• Conducted beginners- and advanced-level peer training courses.
• Completed a 6 month programming contract at Handlobank in Warsaw, Poland involving development of a transaction posting interface.
• Project development experience:
  • Loans Origination
  • History Data Archiving
  • Merchant POS/MasterCard
  • Business Origination

Computer Programmer

March 1994 to April 1995

• Created Mumps routines, DataQWIK reports and JetForm Design forms

Computer Operator

August 1989 to March 1994

• Provided VAX/VMS system support for approximately 600 users. Self-taught DCL and wrote DCL command files to automate workflows and increase efficiency. Trained five new Computer Operators.

EDUCATION:

Camosun College – Web Design Certificate Program - June 2003

• Final Completion Project (103.5% including bonus marks)
• Web Design – Level 1 (100%), Level 2 (97.5%), Level 3 (complete, no mark)
• Flash MX (100%), Fireworks MX (93%)
• Dreamweaver MX – Level 1 (100%), Level 2 (96%) & Level 3 (92%)

University of Victoria – Certificate Program in Technology & Management

Communication Skills, Finance and Accounting, Data Modeling, Management Skills

Evening and Weekend Courses

Advanced Visual Basic, MS Access, Today's Financial World, Working in Teams, Making Meetings Work, Resolving Conflict in the Workplace, Supervision and Leadership, and several Train the Trainer sessions

University of Victoria – Bachelor of Science (1991)

LANGUAGES:

Spanish (1996, A), Italian (2002, A+)

ACCOMPLISHMENTS:

• Peer Trainer - Mumps, DataQWIK QWIK Reports, MS Word and MS Excel
• Developed training manuals for Mumps, Profile Dayends, Mumps TP Processing, MS Excel

REFERENCES:

Available upon request.