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Contents
 Welcome
 Initial Setup
 Navigation
    Practice Site
 How To
    Order Actions
       Customer Ordering Process
       Placing Phone Orders for Customers
       Orders Require Rx Verification
       Products to be Picked
       Orders to be Mailed/Picked Up
       Ready for Client Pickup
       Order History
    Customers
       Create New
          Customer Profile
          Address Book
          Saved Pets
          Rx's
          Payment Settings
       Active Customers
       Inactive Customers
       All Customers
       Search
       Pending Customers
       Send E-mail to Clients
       Setting Re-Order Reminders
    Vets
       Create New 
       Active Vets
       Inactive Vets
       All Vets
       Search
    Products
       Manage Products 
       Product Pricing Strategy
       Set Pricing Schedules
       Set Prescription Fee
    Account Settings
       Edit Profile
       Change Password
       Edit Welcome Text
       Edit Staff Information
       Edit Hours of Operation
       Edit Footer
       Setting Up a Canada Post Account 
    Reports
       Non-Compliance Report
          Contents
          Sorting
          Filters
          Groups
          Totals
          Exporting
       Order Report With Detail
          Contents
          Sorting
          Filters
          Groups
          Totals
          Exporting
       Order Report by Payment Type
          Contents
          Sorting
          Filters
          Groups
          Totals
          Exporting
       Order Report by Shipping Location
          Contents
          Sorting
          Filters
          Groups
          Totals
          Exporting
       Order Report by Veterinarian
          Contents
          Sorting
          Filters
          Groups
          Totals
          Exporting
       Order Report with Transaction Fee
          Content
          Sorting
          Filters
          Groups
          Totals
          Exporting
       Sales Report by Product Name
          Content
          Sorting
          Filters
          Groups
          Totals
          Exporting
       Customer Outstanding Credits
          Content
          Sorting
          Filters
          Groups
          Totals
          Exporting
 Daily Tasks
    Check Email
    Check Orders Requiring Validation
    Check Clinic Orders
       Prepare Orders For Pick Up
       Prepare Orders For Shipment
    Reconcile Credit Card Deposits
    Add Customers
    Add Prescription and Therapeutic Diet Sales to Pet Record
    Add a Prescription
 Monthly Tasks
    Review Pricing
    New Customer Recruiting Program
    Review New WebStore Functionality
    Order Canada Post Envelopes
 Marketing Your WebStore
    Customer Benefits of Your WebStore
    Suggestions for Marketing Programs
    Free to Use Graphics
       Web Site Graphics
       Web Store Banners
       Promotional Templates
    Internal Promotion
 Suggestions for Best Use
    Do's and Don'ts
    Quick Tip Sheet
    The Diet Opportunity
    4 Per Cent Transaction Fee Discussion
    How to Approach Your Clients about Registering For Your WebStore
    Recording Sales Into Your Practice Management Solution
    Video
       5 Marketing Tips
 Newsletters
    October 2011
    November 2011
    December 2011
    January 2012
    March 2012
 Practice Spotlight
    Dr Nosotti
    Willowdale Animal Hospital
 Training Material
    Clinic Benefits from Your WebStore
    Training PowerPoint 
    Recorded Webinars
    FAQ
       System Requirements
       Practice FAQ
       Client FAQ
    Release Notes
       2012
          May 2012
       2011
          April 2011  
          May 2011 
          June 2011 
          August 2011
          October 2011
 Emails
    Emails Sent to Clinic
    Emails Sent to Clinic Customer
 Products and Features Requests
    New Product Request
    New Feature Requests


MyVetStore Support Center

Welcome to the MyVetStore Support Center for your WebStore.

Browse through the help pages by clicking on the icons below or selecting pages in the table of contents to the left. 

To quickly find specific information, click on the Search button above and enter search criteria in the search box and press enter.

At any time, you can go back to the Table of Contents by clicking on the Contents icon above.

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You can print the whole manual or an individual page by clicking on the Printer icon above. 
If you're unable to find what you're looking for in this help system contact our team:
Email: MyVetStore Support
Phone: 1.877.788.5028