Attention Supplier Partners
ATTENTION DROP SHIP PARTNERS:
As of June 9, 2022, all Nordstrom Drop Ship PO’s were updated from a PO length of 8 digits to 12 digits.
The AP portal only allows for the 8 digits of the PO to be searched. In order to locate any Drop Ship invoices
on portal.nordstrom.com, you will need to search for the last 8 digits of the PO, including zeroes.
Example:
Dsco PO = 100000001234
Portal PO = 00001234
Your full PO number will be present in the ’Remittance Advice’ field on all your payments and all invoices that are scheduled for payment.
Access Assistance:
For assistance getting Nordstrom Supplier Portal access contact: email Web.Admin@Nordstrom.com.
Requirements:
-Invoicing Requirements: www.nordstromsupplier.com, Business Basics, page 15
-Compliance and Supplier Reporting Questions: www.nordstromsupplier.com & www.nordstromsuppliercanada.com
Contact Directory:
-RTV questions: NordmerchRTV@Nordstrom.com
-Invoice Payments & Status, Cost Difference, and Quantity Shortage Questions: Merchap@Nordstrom.com
-Non EDI Invoice submission (PDF): nordmerchinv@nordstrom.com
-Delayed Invoice Payment Escalations: Merch AP Hotline 206.233.6280
-For Supplier Tool Kit questions please email Supplier.Reports@Nordstrom.com.
-C2FO: c2fo@nordstrom.com OR 1-888-862-3785
Quick Tips:
-While searching the AP Portal we recommend utilizing a 'wildcard' % before the invoice or chargeback number - Example %1234
-To access NOVS to verify POs, please visit https://novs.supplychain.nordstrom.com
-To gain access to NOVS, email NOVS@nordstrom.com with the following information: Subject: NOVS Access Request and in the body of the email include
User First & Last Name, Nordstrom Vendor Number, Vendor Company Name
-Want to get paid faster? Cash Flow Optimization
Nordstrom has partnered with C2FO to offer suppliers a way to easily improve cash flow on demand at your best rate for any reason.
What's New
- We have a new Chargeback Matrix!
This matrix is designed as a simple tool to guide you to the department responsible for that specific chargeback
This tool is driven by chargeback code, which can be found on the Nordstrom Supplier portal, or your remittance advice
To access, go to:http://nordstromsupplier.com/ under "reference materials" and click on "Supplier resources & contacts deduction document codes & contacts (chargebacks)"
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Cash Flow Optimization
Nordstrom has partnered with C2FO to offer suppliers a way to easily improve cash flow on demand at your best rate for any reason.
- Take control of cash flow to grow your business
- Add flexibility to your cash management to hit key metrics
- No cost to get started
C2FO makes it easy. Find out how:
https://nordstrom.c2fo.com/nordstrom
c2fo@nordstrom.com
1-888-862-3785
Nordstrom?s Canada Selling Macro has been updated as of Friday 3/11. Users need to use the updated macro going forward for Canada reporting
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