NBRHC Support Resources

VDI (Virtual Desktop Infrastructure) Support

Virtual Desktop Infrastructure by Horizon is the application we use when working remotely or away from the office.

VDI Support

MFA (Multi Factor Authentication) Support

Multi Factor Authentication is used to access our network. FYI: MFA is required to use VDI.

MFA Support

Password Change/Locked Account self-help

The self-help solution by Specops allows you to reset or unlock your account without having to contact support.

Password/Locked Account Self-Help

Remote Support Request

Use this to initiate a remote support session with a North Bay Regional Health Centre technician or analyst.

Windows Mac/Apple

We're working to develop more support resources

We're continually developping more resources to support you. Check back later for more information.