The Seattle Center Monorail is one of the best modern-day examples of a true public-private partnership — owned by the City of Seattle, and operated by Seattle Monorail Services (SMS), a private company, since 1994.
Over the last two decades, SMS has become experts at operating, maintaining, marketing and stewarding a system unique to the world; we envision a 100-year old Monorail that serves many future generations.
SMS accomplishes something no other transportation system in the state and few in the country have done: taxpayers pay none of the Monorail’s operating costs. SMS covers the Monorail’s operating cost through ticket sales, and in fact, returns revenue to the City of Seattle every year through this partnership. Seattle Center Monorail fares also help cover equipment upgrades and construction costs.
SMS has the privilege of keeping the Monorail rolling and providing a fun, iconic connection for over two million passengers each year.
Whether you are commuting to work, connecting with downtown’s many activities, riding alongside thousands of visiting tourists to Seattle Center, or stepping aboard to avoid traffic congestion, the Monorail and the SMS team are here for you.
We have the best team
Seattle Monorail Services employs 30 people whose backgrounds and diversities are as global as the population we serve. Our employees come from countries all over world like South Sudan, Ethiopia, Vietnam, and the Philippines. Many of our employees were born and raised here in Seattle. More than one-third of our team have been working at the Monorail for over five years.
SMS is led by people who love and respect its “Little Train that Could,” shown by encouraging kids to sit upfront near the driver, bringing pets aboard, and providing tours of the Monorail system to school groups. In addition, SMS has developed long-term, philanthropic relationships with local nonprofits like Treehouse, which serves foster children in our region.
President 2010
Operations Manager 2019
Maintenance Manager 2019
Employee & Regulatory Affairs Manager 2018
Lead Supervisor 2011
Event Lead Supervisor 2022
Marketing & Sales 2017
Administrative Assistant 2022
Operations Supervisor 2003
Operations Supervisor 2007
Operations Supervisor 2018
Operations Supervisor 2021
Maintenance Technician 2012
Maintenance Technician 2013
Maintenance Technician 2017
Maintenance Technician 2019
Driver & Customer Service Representative 2021
Driver & Customer Service Representative 2021
Driver & Customer Service Representative 2021
Driver & Customer Service Representative 2021
Driver & Customer Service Representative 2023
Driver & Customer Service Representative 2023
Driver & Customer Service Representative 2023
Driver & Customer Service Representative 2022
Driver & Customer Service Representative 2024
Driver & Customer Service Representative 2024
Customer Service Representative 2002
Customer Service Representative 2023
Customer Service Representative 2024
Customer Service Representative 2024
Janitor 2008
Janitor 2007
Janitor 2021
Projects 2021
Owners
This video gives a quick, fun introduction to the Monorail of both yesterday and today. This custom video was designed and produced by Seattle design firm Graphiti Associates in 2012.
We use cookies to ensure that we give you the best experience on our website.AcceptPrivacy Policy