Business ProfileforAlberta Top Notch Movers

My wife and I hired this company on October 1 to move our furniture. Upon arrival the Movers told us it would be at most 2.5 to empty the house. It ended up taking 5 hours. Movers then dropped our marble table and cracked the table top. The entire table top is chipped and cracked. They told me to file a claim by sending an email with pictures and a brief explanation. Its been three weeks and the company has gone dark on me. I have made several attempts to get someone to call me back but no one has. In addition, they left damage to our previous home. There were grease stains on the carpet and holes in the walls. I've called there office several times and have just been told someone will call me back but that has yet to happen. I keep on being told by ***** the receptionist that **** the owner of the company will call me back. I was told several different lies about why no one has contacted me, from hospitalization to vacations. The actual movers were the most rudest individuals ever. They were heard screaming profanities from outside the truck and insulting my family. The amount of stress this company has put my family through has been exhausting. For them to completely ignore the complaint and not even offer an apology is just unacceptable. Please help me as I need a resolution.