Unseen bias and discrimination exists - even in HR You are more likely to land a job interview if your name is John Martin or Emily Brown rather than Lei Li or Tara Singh. Even if two candidates have the identical education and work experience,those w...
Video: Message for Business Owners, Executives and Line Managers Poor productivity in the workplace is the weak link for success in converting your vision into strategies and tactics and delivering results. The main causes for failure are all people related
Hiring Tools: The ProfileXT The ProfileXT is unique in that it addresses the four critical aspects of fit, and that it adds value throughout the employee lifecycle.
Call Centers: Conflicting Priorities make Service Delivery a Balancing Act. The call center industry faces a unique set of pressures that are often at odds with employee engagement and productivity. How do leaders in the industry position 'People' in their competitive strateg...